Standard Delivery Hours
Home deliveries are usually made between 9am and 7pm, Monday to Friday.
For business addresses, deliveries are made between 9am and 5pm Monday to Friday.
Flowers Delivery on Weekdays
FloristMelb delivers in Melbourne Monday to Friday (exclusive of Public Holidays): orders placed BEFORE 12 PM AEST (Australian Eastern Standard Time) can mostly be delivered the same day. If a Public Holiday, a Saturday or a Sunday is selected for delivery, your order will be assigned by default for delivery on the NEXT business day.
Melbourne Delivery for Saturday, Sunday or Public Holidays
Saturday, Sunday or Public Holiday deliveries are not available, except Mother's Day or Valentine's Day. If any of such day is selected for delivery, your order will be assigned by default for delivery on the NEXT business day.
Mothers’ Day and Valentine’s Day Flowers Delivery
Special terms, conditions and delivery information and fees apply for Mothers’ Day and Valentines’ Day. One of them is: orders for special days are made only from special category (example: Valentine’s Day flowers must be ordered from Valentine’s Day category).
If you are ordering for Valentines day then please place your order before 10th February. All other orders made after, will be considered late orders and processed without priority.
Valentine's Day flowers deliveries will be made on 14th February (due to increased level of flowers demand, late orders can be delivered on 15th also). All orders for Valentine’s Day are final and no alterations can be made, re-directions or cancellations will NOT be possible.
We cannot guarantee any delivery times or specific time requests on Valentine's or Mother's Day.
Incorrect Delivery Address
Please ensure that you provide us with all the correct details at the time of ordering and give us as much information as possible. If the delivery location is hard to reach or requires further explanation, please give us detailed instructions. It is not our responsibility if an incorrect address is supplied. If it occurs that an order is sent to an incorrect address that was provided, an additional delivery fee will apply to redirect the delivery.
Responsibility for receipt of delivery
It is the buyer’s responsibility to ensure that someone is available to receive the delivery in all instances. If no-one is at the delivery address, the courier will leave the delivery at/near the door if it is safe to do so. If not, an additional fee WILL apply to re-deliver at an appropriate time.
Minimum of $15 or extra based upon geographic location.
Affordable Melbourne Florist - FloristMelb
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