Flowers Delivery in Melbourne from Local Florist FloristMelb
FloristMelb.com.au
Cancellation, Return and Complaint Policy
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Cancellation, Return and Complaint Policy

FloristMelb's Cancellation, Return and Complaint Policy



Refund/Cancellation Policy
Scheduled delivery date is considered to be delivery date at 9 AM.
All cancellations received at least 24 hours before to the scheduled delivery date will incur a cancellation fee of $15. Otherwise, cancellations received between 24 hours and 4 hours prior to the scheduled delivery date will incur a fee of 50% of the total order value, if the order has not been prepared for delivery.

Once an order has been prepared for delivery it cannot be cancelled and all fees incurred cannot be refunded. You can choose to have it redelivered to another address and pay for any aditional delivery fees that would incurr.

We want you to be completely satisfied when buying online from FloristMelb.com.au
If the product arrives damaged and the recipient is not on the premises, the customer has 24 hours to contact us. If the product is received by recipient and accepted for delivery means the order has been delivered in good order.

In the event that an item is damaged the customer will need to organise payment and delivery for the item back to FloristMelb.com.au. Once it is received we will dispatch a new item.

Customer Complaints
Any complaints must be made within 24 hours of delivery so we can show up with the best possible resolution.

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Affordable Melbourne Florist - FloristMelb

For the perfect flowers look no further!
Specialised in flower delivery in Melbourne
including CBD and surrounding suburbs. With cheap rates and ultimate customer service, our florists
beautifully arrange gorgeous low-priced online flowers.
We are an easy to use online florist with same day delivery in Melbourne - order online or call us now!

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: Flowers delivered in Melbourne in the same day from one of the most trusted local florists.
3/4 Hill St Box Hill South, VIC 3128, phone: +61 3 9013 3722 Flower prices and transactions are in AUD.
Flowers delivery in Melbourne from FloristMelb